Maleic Bond Repair Complex 05% Hair Mask

in recent years I have become allergic to fragrances so I can no longer use them in my hair care. Before my allergies began I frequently used bonding products but until recently have had to do without them until I found this product. At first I thought this wasn't moisturizing enough to use on it's own and thought I would have to add another conditioner to satisfy my very dry, brittle, long, mature hair but once it dried the amount of softness and manageability drove that notion away. I just finished my 2nd tube and my hair feels stronger and softer then it has since having to go fragrance free, will continue to purchase.

I was excited to try Minimalist because the brand positions itself around transparency and carefully curated ingredients. Unfortunately, I found that some of the ingredient lists on their website (e.g. Alpha Lipoic + Glycolic 07% Cleanser and Maleic Bond Repair Complex 05% Hair Mask) do not match what is printed on the product packaging. Several ingredients are present in the actual products but were missing from the online listings.

I raised this with customer support and even provided annotated comparisons. The issue was escalated to their R&D team, but a month later I’ve had no resolution or meaningful update. By contrast, when I encountered a similar issue with Cult Beauty last year, they were mortified by the error, quickly refunded my purchase, and corrected their website.

It’s disappointing that a company built on ingredient curation hasn’t been more proactive in addressing this. The products may work fine for many, but if you rely on ingredient transparency due to allergies or sensitivities, please be cautious.